Closing Credit card does not work

<p>I have requested credit card closure on the 25th of August 2016. ABSA confirmed the settlement, and I removed the surplus funds from the card as requested. I have destroyed the cards as requested by ABSA on 26th of August 2016. Ever since, I still have a credit card acount visible on my ABSA portfolio and meanwhile ABSA's credit life insurance has also been detucted again from this acount. How can it be that you do not close the acount and get it done with as promised 3 - 4 working days. It is now 5-6 working days later. And I cannot get hold of the credit card devision to get this matter sorted out immidiately.</p> <p> </p> <p>It disappoints me that closing/settling a credit card is not treated the same way in settling a vehicle. </p>