1 reviews | Active since Oct 2013
CLOSING BRANCH BEFORE 15H30
Dear Sir/ Mam.<br> As a BUSINESS Client from Absa im very upset with the service i receive at your in Paarl Mall. I've been a client from absa for over 25 years and its the first time i got such bad service and bad attitudes from your staff that laugh at you when you stand on the outside trying to get in. I was rushing to your branch to draw staff salaries. i drop my wife at your doorstep at 15h24 while i went and park my vehicle. When i got to the door at 15H27 i see the door is locked already. My wife informed me when she got at the door at 15H25 it was locked already. We were not the only people standing infront of your door. When i bang on your door people inside were just laughing at me. They inconvenient my life so much as i had to pay salaries. I need the management to be taken to task seriously. I Will close all my accounts with absa and take lots of people with me. The big picture is my workers cant travel to their families to provide food for them and delay them with one full day. They now only got one day to spend with their respective families. i need serious answers on this matter.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
