CR
Colette R
1 reviews | Active since Jul 2021
02 Jul 2021, 11:05
Closing bank account
I am trying to close my bank account from the UK, I have had no luck. Absa is pathetic at email communication. I have been told someone will contact me, to date I am still waiting. I have given power of attorney to my mother back in SA but according to ABSA this was not good enough.
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Absa's replyOfficial
02 Jul 2021, 15:26Dear Colette Rule Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***1 Kind regards,Rezona Louw Group Customer Care
Absa's reply02 Jul 2021, 15:26
Official
Dear Colette Rule Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***1 Kind regards,Rezona Louw Group Customer Care