M
Minette
1 reviews | Active since Oct 2023
04 Nov 2024, 11:43
Closing an account
I've now been trying for a month to close my credit card with absa which is fully paid up but NO success....they've just charged the monthly fees again against it....i'm giving up....
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Absa's replyOfficial
04 Nov 2024, 11:47Dear Minette Van Zyl Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5 RegardsGodfrey Ndou Customer Value Management
Absa's reply04 Nov 2024, 11:47
Official
Dear Minette Van Zyl Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5 RegardsGodfrey Ndou Customer Value Management