HB
Henry B

1 reviews | Active since Aug 2012

18 Jan 2016, 12:48

Closed my account 6 months ago and still billed!

Pathetic! Closed my account with Absa 6 months ago, settled all outstanding monies even receiving letters that my accounts have been closed but yet I still get billed for cost and added interest every month. <br> <br> Phone the call centre and promised it will be stopped but now they cant find my account on the system!!<br> <br> One of the reasons I moved from ABSA and will not put in more effort to resolve!!

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Replies (1)
Absa
Absa's reply18 Jan 2016, 16:05
Official
Hello MyBossie,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd