KB
Kumbirai B
1 reviews | Active since Nov 2021
21 Feb 2023, 11:07
Closed cheque account
I shared my story on hello Peter about my Absa cheque account. Paid them off and account closed . A year later now l get an SMS Schelenburg attorneys threatening to to list me on credit bureau and even unprofessional when l called them . Why now after all this long time
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Replies (2)0
Replies (2)
Absa's replyOfficial
21 Feb 2023, 12:27Dear Kumbirai Bvuma Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Absa's reply21 Feb 2023, 12:27
Official
Dear Kumbirai Bvuma Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Absa's replyOfficial
24 Feb 2023, 09:55 Dear Mr Bvuma
We refer to your complaint posted on Hellopeter.
Thank you for bringing this matter to our attention, the reference number for your complaint is C-***4.
Please refer to our email sent to your personal email address.
Our records indicate that your cheque account was settled and closed on 01 December 2021.
Kindly provide our office with the SMS you received by 11 am today 24 February 2023, for further investigation.
Kind regards,Group Customer CareRezona Louw
We refer to your complaint posted on Hellopeter.
Thank you for bringing this matter to our attention, the reference number for your complaint is C-***4.
Please refer to our email sent to your personal email address.
Our records indicate that your cheque account was settled and closed on 01 December 2021.
Kindly provide our office with the SMS you received by 11 am today 24 February 2023, for further investigation.
Kind regards,Group Customer CareRezona Louw
Absa's reply24 Feb 2023, 09:55
Official
Dear Mr Bvuma
We refer to your complaint posted on Hellopeter.
Thank you for bringing this matter to our attention, the reference number for your complaint is C-***4.
Please refer to our email sent to your personal email address.
Our records indicate that your cheque account was settled and closed on 01 December 2021.
Kindly provide our office with the SMS you received by 11 am today 24 February 2023, for further investigation.
Kind regards,Group Customer CareRezona Louw
We refer to your complaint posted on Hellopeter.
Thank you for bringing this matter to our attention, the reference number for your complaint is C-***4.
Please refer to our email sent to your personal email address.
Our records indicate that your cheque account was settled and closed on 01 December 2021.
Kindly provide our office with the SMS you received by 11 am today 24 February 2023, for further investigation.
Kind regards,Group Customer CareRezona Louw