SS
Stephan S

1 reviews | Active since May 2015

13 Nov 2017, 22:53

CLOSED ACCOUNT, STILL RECEIVING STATEMENTS

I HAVE EMAILED MANY MANY TIMES ABOUT THIS PROBLEM. I CLOSED THAT ACCOUNT LONG TIME AGO AND STILL RECEIVING EMAILS ABOUT MY ACCOUNT AND EVERY TIME THE AMOUNT S DIFFERENT ON MY STAEMENT., I AM SICK AND TIRED OFF THIS, ASKING TO CLEAR THIS FAULT FROM ABSA. I REVEIVED EMAILS BACK THAT THIS WILL BE FIXED BUT NOTING HAPPENED, ITS BEEN GOING ON FOR MONTHS NOW,, REALLYY REALY.... IS IT SO HARD TO JUST DO THE CORRECT THING, I AM SO GLAD THAT I AM NOT WITH ABSA ANYMORE,

PLEASE CONTACT ME SO THAT I CAN KNOW WHAT ARE YOU GOING TO DO ABOUT THIS AND FOR MY INFORMATION I AM REALY FED UP WITH THIS...

0
Replies (2)
Absa
Absa's reply14 Nov 2017, 11:52
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply16 Nov 2017, 13:58
Official

Thank you