RM
Ryno M

1 reviews | Active since Jan 2013

29 Jul 2015, 12:17

Closed Account

After a period of bad service from ABSA i decided to move from ABSA ro FNB, i then instructed them to close my cheque account with them. Thinking that all was in order i continued as usual. After a couple of months i was being bombarded with calls from legal companies requesting payment on the account as it is now standing on a amount of more than 2000 rands in bank charges. I am very upset about this as they were instructed to close the account and now they are claiming from me to pay for their error. If this is not sorted out and the telephone calls do not stop i will take legal action against ABSA. Their service is pathetic!!!

0
Replies (1)
Absa
Absa's reply29 Jul 2015, 15:09
Official
Hello Breevandec,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,