Closed ABSA account not really closed

<p>On the 2nd of August I advised ABSA that I want to close my ABSA Credit Card account after I have made a payment of R400 odd (last balance on statement received). On the 4th of August i received an email from ABSA that they are unable to close the account as I have an outstanding balance of R700.95. After requesting a breakdown of this amount, i was told a mistake was made and that i only needed to pay R63.66 for interest etc. I immediately made this payment (17 August), advised accordingly and requested for this account to be closed. This request was sent to another department. I then received a phonecall from ABSA requesting additional information, such as the reason for closing the account etc. So when someone tells you the account will be closed with immediate effect - you don't expect to receive a statement with a credit balance of R16.67. Will I ever be rid of this account?</p>