Close this account, please.....

<p>Avios contacted me with an offer for a credit card in 2014. I accepted this offer especially that it came at a crucial time where I was conducting a memorial for my mother. I subsequently repaid this card in full in 2015. During the course of my life with the card, I encountered problems where I could not log into their website to view my account. I raised this frustration and was asked to go to an ABSA branch which I did twice. No joy. In frustration, I asked for this card to be cancelled as I was not prepared to have an account I had no access to.</p> <p>ABSA refuses to cancel my card via telephone and yet they can onboarded me via telephone? I am charged a monthly fee which I am extremely not impressed about as it is affecting me negatively. Please just close this account as we simply cannot work together for my interest.</p>