GB
Gareth B

1 reviews | Active since Apr 2013

01 Dec 2017, 10:25

CLOSE PRIVATE BANKING CREDIT CARD

To whom it may concern,

I was a private banker with ABSA. I had a Private Clients Cheque Account and I currently still have a Private Clients Credit Card.

I cancelled my private banking with ABSA last month due to the terrible service I have been receiving from ABSA.

My problem now is after many attempts to freeze and close my credit card I see it is still open!?

I want my credit card cancelled and closed immediately with immediate effect otherwise you will lose a good client with ABSA.

Kind regards,

Gareth Baptista Telephone ********** 070

0
Replies (3)
Absa
Absa's reply01 Dec 2017, 16:50
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

GB
Gareth B's update05 Dec 2017, 16:14
Reviewer Update
To Daphne Le Grange. It has been 4 days since your so called investigation and yet my Credit Card is still open. No one answers my emails yet alone close my credit card. It is very disappointing to see how ABSA treats their clients. It is absolutely ridiculous!!!
GB
Gareth B's update05 Dec 2017, 16:16
Reviewer Update
I cannot believe this. It is unbelievable!!!