close everything

please cancel my funeral policy refund my premiums and please close my close my account I want notinf to do with your bank after Today ill stay with fnb I go stand in the Q ar baywest port Elizabeth jts not even closing time the security guard comes up to me not even wereing a mask saying tey can't help me Today the person infort of me is the last tey gonna help i only wanted to reset my online banking password and I get told to.leave im stocked I've been with fnb for 8 years nver been treated like this i did think moving to abs would be a good idea i can see i wqs worg i don't want anything to do with this company at all i excepted better form you please just cancel everything I stay far form a absa bank I can't spend money to come again you people are unprofessional not even wereing a mask and rude to trun awy q customer who.just wanted yo reset a password and its not even closing time