GS
Ghanaan S
1 reviews | Active since Sept 2022
06 Mar 2025, 20:26
Close account
I went to the Kenilworth branch to close my account I have been told they do not close chequing accounts in branch anymore so I had to call customer service. I called customer service and I was advised someone will call me back today so ensure that my account gets closed I am still waiting. I never had such horrible service in my life. What a disgrace
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Absa's replyOfficial
07 Mar 2025, 08:33Dear Ghanaan Saban Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***8. Kind regards,Group Customer CareRezona Louw
Absa's reply07 Mar 2025, 08:33
Official
Dear Ghanaan Saban Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***8. Kind regards,Group Customer CareRezona Louw