GR
Gita R

1 reviews | Active since May 2011

04 Dec 2015, 00:44

Client Service with a Amazing&Brilliant Attitude

Since my very 1st contact via a telephone conversation with Shawn, I was really taken aback. Client Service over the telephone was Brilliant. My first direct confrontation with Shawn in the bank instantly left me with awesome thoughts similar to myself in my times of my working career, whereby Shawn was absolutely Customer Care Service driven with politeness, efficiency and prompt handling of his client reflecting that of him coming from humble beginnings. Shawn's interaction with his clients was focused and I must admit Shawn truly and sincerely deserves an appointment as a Bank Manager within a short space of time from hereof. I take my hat-off for a Gentleman in his tender age being given the tasks he handles with such great accountablity&with such tremendous positive, good vibrations. Shawn definitely embraces a mature and level headed interaction with him affording his clients satisfaction guaranteed.Shawn'scharacter&personailty indicates his worth of affording&striving to see his Clients happy&rest assured before leaving their step out of his Organisation. I sincerely wish Shawn Every Best of Success in his Future Endeavours and an Unconditional Lead to the Top of His Career.

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Replies (1)
Absa
Absa's reply07 Dec 2015, 08:08
Official
Hello Gita,

Dear Customer

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers.

I wish to take this opportunity to thank you for the time and effort to bring this to our attention.

The Compliment has been referred to Shawn and Management.

Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd