mS
maria S
1 reviews | Active since Sept 2020
28 Jan 2021, 14:26
CLIENT SERVICE
After trying through various phone calls to ABSA 3D payments and getting nowhere with assistance having been told to phone the merchant line when Im a client and not a merchant the lady KARABO MONGWENI from Merchant Authorization department was very helpful and went the extra mile to help me without this even being her duty. , as she belonged to a different department. I cheer her and she deserves to be commended and appraised. Well done Karabo
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Replies (1)Absa's replyOfficial
28 Jan 2021, 21:40Dear Maria
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply28 Jan 2021, 21:40
Official
Dear Maria
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
