mS
maria S

1 reviews | Active since Sept 2020

28 Jan 2021, 14:26

CLIENT SERVICE

After trying through various phone calls to ABSA 3D payments and getting nowhere with assistance having been told to phone the merchant line when Im a client and not a merchant the lady KARABO MONGWENI from Merchant Authorization department was very helpful and went the extra mile to help me without this even being her duty. , as she belonged to a different department. I cheer her and she deserves to be commended and appraised. Well done Karabo

0
Replies (1)
Absa
Absa's reply28 Jan 2021, 21:40
Official
Dear Maria

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management