MH
Marcel H
1 reviews | Active since Jul 2020
02 Jul 2020, 12:33
Client neglect
I am an Absa buisness banking client, and I am paying thousands of rand to Absa with no client service integrity. I have been trying to reach a buisness banker to assist me for the last week to no avail..... I demand service or I will move to a bank that will assist there higher profile client's when assistance is needed, not when they want to....
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Absa's replyOfficial
02 Jul 2020, 16:37Dear Marcel Human Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Absa's reply02 Jul 2020, 16:37
Official
Dear Marcel Human Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care