Client code: DHLAMINIJ065

Another empty promise from ABSA employees. They promise to call back and never return your calls. They have given my mother millions excuses to not pay her share investment amount. Amount was withdrawn from her account inside the branch in Ladysmith. I have spoken to several people you who claim to be handling this query. My interaction with them has been very stressful from Retha Erasmus and Busisiwe Mogale who are advise they are ***** specialist. I have never seen clueless people like this two mention above. Another Theresia Spang - Specialist case manager: CEO & Exco Complains at Customer value management: Customer care. She didn't bother to try and understand what the ***** query logged was all about. She gave me lecture on staff that am 100% knowledgeable about nothing new from the poor service from previous useless ABSA Employees that I have interacted with them before her. They have given my mother millions excuse since year 2010 to not paid what its due to her due to the fact that she is a senior citizen(Pensioner) who is not educated enough to understand this white collar crime system on how its works. Last Theresia Spang - Specialist case manager promise to call me back today before COB.... but was my call returned no usually big NO. Tagline: Bringing possibility to life .....This need to be change to Bringing pain & suffering to people life. Hope to be call back someone who is competed .... before you give me a call understand the ***** query that has been logged since last ...Am talking about 80K that my mother was de*****ed off.