MM
Morne M

1 reviews | Active since May 2021

20 May 2021, 11:38

Clearing of Funds from ABSA to ABSA

I would like to know why an ABSA Bank transfer to my credit card (ABSA to ABSA) is not available on the same day. The reason why I transferred the funds was to pay a supplier with my credit card which is the only payment method which they can accept.

Now I have an unhappy customer to whom I cannot supply as promised and ABSA just shrugs their shoulders and say, "Sorry it will clear overnight. There is nothing we can do".

Not acceptable!

If you want a clearing period on funds, then make it know that you are incapable of transacting like you have always done in the past. Don't surprise a customer with a variation on service (or lack thereof).

0
Replies (0)