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Dawie S

1 reviews | Active since Dec 2019

21 Sept 2020, 17:14

Cleared from dept review

I am cleared from dept review and have send proof of clearance sertificate to ABSA vehicle finance and dept review department but they havent taken me off dept review so i cannot apply for finance due to that.

0
Replies (6)
Absa
Absa's reply22 Sept 2020, 09:13
Official
Dear Dawie, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is  C-***7 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.  Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd 

Best regards,

Absa
Absa's reply22 Sept 2020, 09:13
Official
Dear Dawie, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is  C-***7 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.  Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd 

Best regards,

DS
Dawie S's update22 Sept 2020, 17:38
Reviewer Update
I have still have no reply back from Absa contact me urgent please.
Absa
Absa's reply23 Sept 2020, 08:42
Official
Hi Dawie,

Your matter is still under investigation. Please see email sent to you yesterday with expected SLA on your matter. Thank you.

Basani

Best regards,

DS
Dawie S's update29 Sept 2020, 07:16
Reviewer Update
Still no teply from you this matter should have been resolved already
DS
Dawie S's update29 Sept 2020, 07:17
Reviewer Update
All you say is you will look into the matter