BW
Bernadine W
1 reviews | Active since May 2018
07 Feb 2022, 12:58
Clearance Certificate
Good Day. We were issued with a Clearance certificate in September 2021. Since then all outstanding monies are paid up. Still I have to phone ABSA bank and ask when this will be unflagged. How long must I still wait until it is done. There is no assistance.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
07 Feb 2022, 15:50Dear Bernadine Van Wyk Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***7. Kind regards,Rezona Louw Group Customer Care
Absa's reply07 Feb 2022, 15:50
Official
Dear Bernadine Van Wyk Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***7. Kind regards,Rezona Louw Group Customer Care