1 reviews | Active since Sept 2016

12 Sept 2016, 23:20

Clear Coin Bags

<p>On way to a normal banking day I was waiting in que at the bulk tellers at Absa springs ,when a client of Absa walks out of the bulk tellers with Bags and Bags of coins , I stop them and ask what the hell ,they told me they just came to fetch coins approximately 10000 rand in 2rand coins ,that is 5000 ,2rand coins which was a lot and can't be hidden easily on top of that the bags was clear see through Coin bags , the security step closer and ask if everything is fine, I told him no , how can a bank give that much coins to woman in see through bags , All they had to do is write rob me on their foreheads ,the manager step closer and ask if all was fine I explained the situation to her she immediately help the woman with the appropriate bags ,and the problem was resolved. Great management but it's common sense not to give see through bags to clients especially woman. With that much coins</p>

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Replies (1)
Absa
Absa's reply13 Sept 2016, 10:30
Official
Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. Kind regards Daphne Le Grange Group Customer Care Absa Bank Ltd