SM
Shine M
1 reviews | Active since Jun 2018
21 Jun 2024, 16:38
Claims ABSA life
Its so sad how elderly people get treated when submitting claims, my uncle is still not paid out since submitting documents on Tuesday, the funeral cannot go on can somebody explain why cause this is a disgrace.
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Absa's replyOfficial
24 Jun 2024, 11:32Dear Shine Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide David with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with him telephonically. The reference number for the complaint is C-***6. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
Absa's reply24 Jun 2024, 11:32
Official
Dear Shine Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide David with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with him telephonically. The reference number for the complaint is C-***6. Kind regards,Vanessa CroweGroup Customer Care
Best regards,