MN
Maremo N

1 reviews | Active since Dec 2016

28 Dec 2016, 13:53

Claim Rejection by Absa Idirect

<p>Absa idirect reject my claim after so many weeks (6 weeks)of processing it.and when I challenge the duration of processing ,the sane people that are *********** are still allowed to deal with the claim and make wrong interpretation and therefore continue to inconvenient me and sabotage me in the process which now I will have to challenge the wrong and unsound decision.this is continous time wasting that I have been experiencing since my claim submission.this looks intentional on part of Absa to continue getting premiums when I don't have any service from them.</p>

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Replies (1)
Absa
Absa's reply28 Dec 2016, 15:15
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd