Claim ongoing from 15 October no results!!!

Hello Peter Case Ref No. *** BOUCHER Claimno: *** [EC: eea0083d]<br> <br> I am so Sick of the bad service from Absa, I will definitely close my accounts with them, and as a Real Estate agent, I will not let my Buyers apply for a Bond through Absa. And defiantly not use the Building Insurance as it is very very bad service from the consultants!! I have submitted my claim, and had to pay the contractor upfront, and up to know, even after there Assessor has been to my property, I still have not heard anything from them. The fact that there call centre did told me to let the contractor carry on and sort out the problem, without telling me that Absa do not cover waist outlet pipes. That is what I found very unprofessional, shows you they don't know there products that they sell to there customers!!