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Audrey A

1 reviews | Active since Apr 2012

08 Apr 2017, 10:09

Claim of a geyser

<p>Thanks to Tumelo Mabidikama and Itumeleng Moagi for assisting Me regarding My claim of a geyser that I have struggled since 28/03/2017.Everytime when I call claims department no one can explain to Me excatly whats the progress...All they do is to promise to call Me back,But they don't......</p> <p><br />Yesterday(07/04/2017 )Tumelo & Itumeleng ,When I call again to follow-up,They were very Professional,Friendly & helpful.They listerned to what I was telling them,They didn't assume.As We speak the plumbers yesterday they came and installed the geyser.</p> <p> </p> <p>Thanks again,Much appreciated......</p> <p> </p>

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Replies (1)
Absa
Absa's reply12 Apr 2017, 12:39
Official

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.


Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd