CLAIM NUMBER *** STILL NOT SETTLED

loged a claim with Absa home owners insurance more than 2 weeks ago: 290746<br> they appointed pg auto glass fix the 7 broken windows after the hail storm<br> up to now 3 appointments with us was made and up to now still no windows fixed<br> we cant leave the house because you can not leave a house alone with 7 broken windows<br> everytime my husband phone Absa they say we must phone PG auto glass<br> how does this work? this is not acceptable they cant just say it is not their problem and we must follow up outselfs with pg auto glass. Dont Absa have controll over their suppliers?<br> <br>