1 reviews | Active since May 2016

16 Aug 2018, 16:24

CLAIM BEEN PENDING FOR 3 WEEKS !!!

HOME INSURANCE Claim ********** - has been pending for 3 weeks about my roof leaking, if ABSA DOES NOT SORT THIS OUT ASAP, THE PROBLEM WILL JUST GET BIGGER AND WILL COST YOU MORE... NOW IT IS DAMAGING MY FURNITURE AND TELEVISION - MY ROOF HAD 1 HOLE AFTER THE STORM, NOW THERE ARE 2 HOLES, THIS COULD HAVE PREVENTED IF YOU REPAIRED THE ROOF. I WANT FEEDBACK ASAP!! THIS SERVICE IS SO PATHETIC. !!!

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Replies (1)
Absa
Absa's reply17 Aug 2018, 14:03
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd