NN
Nyiko N
1 reviews | Active since Mar 2023
22 Mar 2023, 18:06
Claim
It been a year since following up about my late mother's claim. I've been to the branches supplying the same information over and over again. I decided to stop going to the branch and call them otherwise. First time I called I was told to certify and email them the required documents. I did that and still no response. I called back few days later they said the documents are not sufficient, this is really depressing really!.days back I called again I was told the master's court is the one delaying, lm tired of following them.
Helpful (0)
Replies (1)0
Replies (1)Absa's replyOfficial
23 Mar 2023, 08:06Dear Nyiko Ngobeni
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer Care
Vanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer Care
Vanessa Crowe
Absa's reply23 Mar 2023, 08:06
Official
Dear Nyiko Ngobeni
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer Care
Vanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer Care
Vanessa Crowe
