CLAIM ***

I logged an insurance claim on 2016/01/15 for lightning damage. When speaking to the consultant I mentioned that I will be using my own contractor as I have had bad experience with an ABSA contractor in the past. The damage was caused to my alarm system and electrical fence. So I had no security> ABSA only phoned me back on 2016/01/20, where they wanted to sent an accessor to my premises. 5 days without secuir=ty and they only wanted to send an accessor!!! I have had the repairs done and now ABSA is not replying to my mails as to where I can send the invoices to.