DJ
Danie J

1 reviews | Active since Jul 2011

03 May 2016, 07:57

Circus is in town - Clowns training

Last month on the 8th you made a promise that you would sort out your ******* service and your useless agents. A month later and not even a follow up call ???? You are pathetic and useless and let SOUTH AFRICA know that you make ******* promises on HelloPeter just to impress the public. I can confirm that you are thus just wasting the time of South African's and should not be listed on HelloPeter as you are just a joke. If you were interested in delivering service, you would have provided the service and not just try to fool everyone reading your responses If you cannot render service - cancel my application as you have truly proven that you are not a company that can keep to their word and you will make up any pretty excuse to let the company look good when you clearly do not intend to provide the service

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Replies (1)
Absa
Absa's reply06 May 2016, 06:06
Official

We thank you for bringing this matter to our attention as we take great pride in the quality of customer service offered to our clients as this is a crucial aspect of our business that we take very seriously.

One of our resolution consultants will contact you shortly to resolve your complaint.

Regards,
The Virgin Money Team