CM
Cynthia M

1 reviews | Active since Nov 2019

22 Apr 2021, 05:19

Circus Bank

This stupid bank and its bad service is getting to my nerves. I have submitted a geyser claim which took them a month to respond to, when I cancel my insurance they instead send me a policy update. Absa you better sort this. That is a joke of a company

0
Replies (1)
Absa
Absa's reply22 Apr 2021, 09:21
Official
Dear Cynthia, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***0  . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.  Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd 

Best regards,