ZJ
Zenzile J
1 reviews | Active since Mar 2020
27 Jun 2023, 04:44
Cheque account
I have a cheque account with absa and I made an arrangement that they close the account because these hidden cost on it that they’re consultant didn’t explain to me , so I’ve been charged the monthly fee while not using the accounts and with they’re rude consultant, I won’t recommend anyone to use absa with their unfriendly app and long queue. Bad dission to use this bank
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Absa's replyOfficial
27 Jun 2023, 08:37Dear Zenzile Joko, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. Regards,
Russell EdwardsCustomer Value Management
Russell EdwardsCustomer Value Management
Best regards,
Absa's reply27 Jun 2023, 08:37
Official
Dear Zenzile Joko, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. Regards,
Russell EdwardsCustomer Value Management
Russell EdwardsCustomer Value Management
Best regards,