Cheque Account

I opened a cheque account with them and i stopped using it. they handed over without even telling me cause i didnt know the account was still active and it needed monthly fees even though i dont know what they are for since i havent been using it since last year. they should have told me that i owe them before hanging my account. Then i called absa to ask them about this situation and they said must negotiate how am i going to pay and because i didnt wanna be on credit beaurue i did exactly that so now they've stopped dectucting and everytime i go to their branch to close this cheque the said ive been handed over and must a number which they never pick up,Absa really suck at communication

that's why i moved to capitec, cause you dont communicate with the client