CR
Collin R

1 reviews | Active since Nov 2015

28 Jun 2017, 09:32

Check your statement ABSA is overcharging you

<p>I thought it was a once off system error when ABSA charged me R50 fee for buying using my VISA card online.</p> <p> </p> <p>I was was refunded the R50 was refunded on the 31st May after I complained, thank you.</p> <p> </p> <p>After the refund additional R150 was charged for POS purchases which according to Absa its free(it is really free with all the other banks) not at Absa.</p> <p> </p> <p>This seems to be a profit increase tactic by Absa. If you have a bank account with Absa check your statement you are dying I tell you</p> <p> </p> <p>i sent an email to Nthabiseng Sibande, she ignored it.</p>

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Replies (1)
Absa
Absa's reply28 Jun 2017, 09:53
Official

Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd

Best regards,