JR
Johann R
1 reviews | Active since Mar 2009
01 Feb 2022, 22:09
Check your records
ABSA Credit Card is really starting to annoy me regarding payment to a credit card. I received this email threatening me with legal action despite payment on the amount agreed upon.
I have also tried to contact them regarding this SMS but no answer on the number ***.
Can't they just look at there records and see its been paid. I am so sick and tired of large banks being so ***********. And don't let me start on there vehicle finance department.
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Replies (1)Absa's replyOfficial
02 Feb 2022, 15:38Dear Johann, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***0. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards,
Basani Hlungwane
Customer Value Management Absa Bank Ltd
Basani Hlungwane
Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply02 Feb 2022, 15:38
Official
Dear Johann, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***0. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards,
Basani Hlungwane
Customer Value Management Absa Bank Ltd
Basani Hlungwane
Customer Value Management Absa Bank Ltd
Best regards,
