JR
Johann R

1 reviews | Active since Mar 2009

01 Feb 2022, 22:09

Check your records

ABSA Credit Card is really starting to annoy me regarding payment to a credit card. I received this email threatening me with legal action despite payment on the amount agreed upon.

I have also tried to contact them regarding this SMS but no answer on the number ***.

Can't they just look at there records and see its been paid. I am so sick and tired of large banks being so ***********. And don't let me start on there vehicle finance department.

0
Replies (1)
Absa
Absa's reply02 Feb 2022, 15:38
Official
Dear Johann, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***0. I will review the matter, and provide you with an expected timeframe for further feedback.  Kind regards,
Basani Hlungwane
Customer Value Management Absa Bank Ltd

Best regards,