JS
Jessica S

1 reviews | Active since Jan 2011

05 Feb 2015, 08:35

Charging Monthly Fee all of a sudden

Hi<br> <br> I am on a rebate option, I have been on it for 5 years now.<br> I checked my statement and all of a sudden I have been charged a monthly fee of R33.00.<br> Please reverse this immediately, as this is not ment to be coming off my account.<br> I was looking at getting household insurance with you but now I am not so sure as I will have to constantly check that random amounts aren't being deducted.<br> <br> Thanks.

0
Replies (1)
Absa
Absa's reply05 Feb 2015, 10:27
Official
Hello Jesster,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd