Charging me too much

You guys are charging me R150 on bank charges extra with Naedo , simply because your agents did not update my debit order details. I requested for the 1st, not the 26th on my personal loan, the results are me having to pay more charges, me having a bad credit record with TransUnion. I want Absa to reimburse the money they charged me extra for, because it was not my fault, you had to change the dates. Absa is so wrong on all levels, talk about prosper to save, but you just take, without asking why? Absa should help and not push clients down like me. I'm so disappointed in Absa, once I get a new account with Capitec Bank I'm moving, I'm mean I've been banking with you for ages and now this, I got a personal loan, vehicle finance, and a credit card with Absa.