Charging me R100 ro email me a statement after THEY have caused a problem.

Once again I have to write about ABSA. My credit card was rejected on Thursday when my husband tried to use it at a Chinese store in Kleinmond for a small purchase and my card was blocked. When 3 more purchase attempts were rejected on Saturday I tried calling the helpline to be told that they were closed until this morning - helpful! Phone them this morning, the block has been lifted - although why it was blocked in the first place is a mystery. That's not my complaint - the complaint is that when I asked for a statement as at today to reassure myself that my account had not been compromised I was told it would cost me R100 TO HAVE A STATEMENT EMAILED TO ME. What blatant profiteering from a situation caused by the bank in the first place. I do not have ABSA internet banking for my CC and feel that as a customer in good standing for many years, and having endured their horrible customer service for those years, the least i can expect is not to be the victim of their profiteering.