RP
Rozanne P
1 reviews | Active since Mar 2019
04 Mar 2019, 08:35
Charging me for free services????
I have logged a query about a R145 internet banking fee on 5 February in the Nelspruit branch. There was no answer from the consultant as the system was apparently offline. I was told that internet banking is free with my monthly banking fee? Tomorrow will be a month that I still haven't gotten any feedback???
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Absa's replyOfficial
04 Mar 2019, 13:48Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply04 Mar 2019, 13:48
Official
Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd