SR
Samantha R

1 reviews | Active since Apr 2013

23 Jan 2017, 16:11

Charges on cheque account

<p>I received my statement of account for my gold cheque account (DEBIT card) and there are 2 charges - one in the sum of R120.00 for an admin charge and the other in the sum of R147.50 for a cash deposit fee - i did call your call centre however the agent wasnt sure what the charges were for - should i be paying theR120 when the only reason my card was replaced was because it was expiring at the end of January 2017 - and am i not allowed 5 free deposits with this gold value bundle package that I have - please advise - thanks</p>

0
Replies (2)
Absa
Absa's reply24 Jan 2017, 15:04
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,

Absa
Absa's reply24 Jan 2017, 15:04
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,