SM
Sipho M
1 reviews | Active since Mar 2022
08 Mar 2022, 16:12
Charges and services worst ever
Using Absa bank has been the worst nightmare, but I kept on holding on hoping things will change.
Their banking app and their customer service are very poor. I regret not changing the bank earlier. Absa is preying on poor South Africans like me. who are trying to make ends meet.
From April my salary will be with a better bank
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Replies (2)0
Replies (2)
Absa's replyOfficial
09 Mar 2022, 09:31Dear Sipho, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***9. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards,
Basani Hlungwane
Customer Value Management Absa Bank Ltd
Basani Hlungwane
Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply09 Mar 2022, 09:31
Official
Dear Sipho, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***9. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards,
Basani Hlungwane
Customer Value Management Absa Bank Ltd
Basani Hlungwane
Customer Value Management Absa Bank Ltd
Best regards,
Absa's replyOfficial
09 Mar 2022, 09:40Please be advised that we sent an email requesting you to please briefly tell us what you are struggling with and what you would like the bank to do for you. Please reply to the email for us to assist further.
Best regards,
Absa's reply09 Mar 2022, 09:40
Official
Please be advised that we sent an email requesting you to please briefly tell us what you are struggling with and what you would like the bank to do for you. Please reply to the email for us to assist further.
Best regards,