AG
Annemarie G

1 reviews | Active since Mar 2009

13 Nov 2015, 08:39

Charged R80 for replacement card

My card was swallowed by an Absa ATM on 4 Nov (ref ***). Went in to the Centurion branch to have it replaced on 11 Nov and now I see that they charged me R80 for the new card. I feel it is unfair. It is not my fault that their machine took my card.

0
Replies (1)
Absa
Absa's reply13 Nov 2015, 16:01
Official
Hello avdd,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,