CHARGED ME FINANCE CHARGE AS I no LONGER HAVE 55 days interest FREE- CHANGED ME from Platinum to Premier with less days free interest credit automatically

Item: Absa
Rating: 1
Author: Giuseppe V

ABSA credit card, WHY CHARGE ME R245.40 FINANCE CHARGE AS I SHOULD HAVE 55 DAYS FREE FINANCE DAYS WHICH I HAVE NOT USED, only financed from 1 July not yet 55 days interest free? You changed me from Platinum to Premier with less days free interest credit but same monthly fees? How can I close this credit card if I am unhappy in London?

REGARDS, GIUSEPPE VARALLA MOBILE +***

Helpful (0)

Replies (1)

Absa's replyOfficial

06 Sept 2019, 11:08

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd

Absa's reply06 Sept 2019, 11:08

Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd