Charged interest and blocked, didnt even know account was active!

<p>My Virgin Money application was finalised on 8 May 2016 and I was told I would be contacted. I was never contacted. On 11 June I received a statement saying I owed money on my account and that it was in arrears, I phone virgin confused and asked how this is so as I dont even have a virgin card, I didnt even know my account was active?! Delivery was promptly arranged and I received my card shortly. A few days later I received rude calls and threats that my account has been put on hold as a result of an unpaid amount. When I explained the situation, Virgin basically said it was my fault and didnt really care to listen, that my being charged interest when I didnt even know my account was active is wrong, just didnt care. I have to settle debts before I've even started using Virgin. When I asked to speak to a manager or someone with seniority I was refused 3 times. </p> <p> </p> <p>I haven't even started using Virgin Money yet and already I don't want to be their customer.</p>