AC
Adriaan C

1 reviews | Active since Dec 2017

06 Oct 2019, 13:21

Charged for things not told about

Changed to a cheque account and now being charged for things that I was not told about. Still wait for someone to call me back to explain what is going on ref ***9

0
Replies (2)
Absa
Absa's reply07 Oct 2019, 11:40
Official
Dear Customer
 
 Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
 
 Kind regards


 Daphne le Grange

Specialist Case Manager

Customer Value Management

Best regards,

Absa
Absa's reply07 Oct 2019, 11:47
Official
Hi Adriaan Camphor,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is C-***7 Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided

Best regards,