1 reviews | Active since Dec 2016

12 Dec 2016, 13:32

Charged for something not requested nor received

<p>ABSA head office decided it was a good idea to charge my business for a cheque book that I didn’t order nor received after the charge.</p> <p>The call centres (all of them, spoke to 7) gave me such bad service and does not know what to do. It seems that ABSA is in the business of charging for things you do not request or need. <br /> This the worst service I have ever received from a bank. AND JUST TRY TO GET THE CHARGES REVERSED. It is a failing mission.</p>

0
Replies (3)
Absa
Absa's reply12 Dec 2016, 14:56
Official

Dear Philip

Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,

's update12 Dec 2016, 15:44
Reviewer Update

acc nr ***

Absa
Absa's reply13 Dec 2016, 12:14
Official

Thank you

Best regards,