1 reviews | Active since May 2017
Charged for a credit card I never agreed to
<p>I was contacted by Absa for a credit card. I went through the whole telephonic process. At the end they said i have been accepted but they will send through all the details and I have a certain amount of time to accept the card. I decided against it so I never responded. </p> <p>Next thing I get a courier company calling to drop off my credit card from ABSA. I said there must be a mistake and never received the card. </p> <p>Next thing I am receiving statements every month - ABSA is charging me for a card i never signed for, never accepted verbally or in writting. </p> <p>I have been trying to get hold of them but no one ever answers the phone and I end up spending more money on their automated phone system. </p> <p>I want a refund for all these months of money coming off my account and to be taken off their system completely. </p> <p>Please could someone from Absa call me about this and give me a refund. Thank you. </p> <p>Lee-Ann Smith/Sanders</p>
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette
