MT
Mandie T
1 reviews | Active since Sept 2018
02 Jul 2025, 09:17
Charge high ammount on debit orders unsuccessful
I am very disappointed with absa. They charge me R150 for unsuccessful debit orders that i have not even authorised.
I need absa to really check their bank charges and reverse those 2 x fees wow
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Absa's replyOfficial
02 Jul 2025, 10:14Dear Mandie Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***8. RegardsPravesh BejayCustomer Value Management
Absa's reply02 Jul 2025, 10:14
Official
Dear Mandie Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***8. RegardsPravesh BejayCustomer Value Management