Charge bank fees

I opened an gold value bundle account online in May and went overseas. Yesterday (08/11/2017) I went to ABSA Bellpark to go and "Activate" my account, set up my internet banking and get my card.

Upon arrival, the consultant told me that there is R592 on my account that I owe ABSA. She said its because I opened the account in May, and since then they charged me every month.

So, how can they charge me fees every month and I didn't even have a card?????? Its REALLY unfair to charge me bank charges for an account that I didn't use or didn't even have a card for!!!

Its really bad... I want to go over to ABSA but with this Dishonesty for charging me something that I do not have... if this is the kind of dishonesty I experience now, how is it going to be if I start using my account???