Chantel Williams ,Absa Debt Review Call Centre Consultant

I have had a huge battle trying to get information out of Debt Busters re my 17.3 form for maternity and if I need to pay Absa Vehicle any amount during my maternity leave. Debt busters confirmed that even thought the 17.3 might be in place,I may stand a chance of having my vehicle re possessed( UIF doesnt pay out enought to make full vehicle payments during maternity) After being thrown back and forth for a few weeks, I decided to call Absa Debt Review Call Centre. I was lucky enough to have my call placed with Chantel Williams who took complete and full ownership of my situation, coupled with her empathy and drive to sort out the situation. Although we do not yet have full resolution of the situation, she has made me feel completely secure in her ability to sort out this matter. She took it upon herself to call Debt Busters, after being placed through to a few consultants. She understands her SOP and the rules and regulations of the NCR to a T. Thank you for going the extra mile for me Chantel. I hope that Absa rewards you for being such an amazing team player with excellent customer service and the willingness of first time resolution with your calls and clients. At this stage of my pregnancy where I dont feel like I have the strength to deal with these matters.....you have taken the weight off my shoulders. So now I DO hope that ABSA can assist with reasonable payments during my maternity, so that I will not have any worries. Thank you once again for the phenominal service